expressed exasperation that we had not been given his contact information sooner.ĭuring the final walkthrough we identified multiple issues that needed to be fixed, and some large ones which have yet to be completed two months after move in. Through the build process we were finally able to get some answers from the builder,, but we were not introduced to him until approximately two weeks before closing. Up to that point we had received no updates that were initiated by Armadillo. We also found out during the meeting that we were supposed to be receiving weekly status updates. That promise was broken and we were instead given to another sales associate, immediately afterward. She also reached out to and when we met with him, he assured us that we would be working directly with him due to the messy management by. However a different sales rep,, met with us and informed us that there were other houses that would fit what we were requesting. We and our realtor had to reach out multiple times via email and phone for each question before receiving a response.įor all these reasons along with an abrupt change to the upstairs floorplan without acknowledgement or approval, we decided to cancel the contract.

All of his responses were sparse and unprofessional. In addition, we received no contact initiated by after the contract was signed including status, updates, additional build options or anything related to the build process. For instance, we were told appliances were included in the home and changes were made to the floor plan without our approval. Our issues began during the initial sales process when we were given misinformation every step of the way. Last but not least, we want to give credit to the very kind and patient builder and his team. Overall very satisfied with the communication between the Armadillo team. only did she help us as soon as we were transferred to and, but was also very kind to keep in touch even after hours and after we concluded our purchase. Always keeping us updated on the new changes of construction, and she helped us keep in touch with the builder() on our weekly walks and fixing any issues or details that needed to be done in the house. She also went above and beyond giving us the service we were hoping for. throughout the following weeks was wonderful and very helpful keeping us updated on how the house was going. When we started working with our new sales representatives, we were nervous that we weren't gonna be satisfied and wouldn't give us the same costumer service that gave us. With this, we felt like there should have been better communication between the Armadillo and the buyer, since they made the drastic change without us being aware. After signing our contract and giving our money, we were blind-sided with the news that was no longer able to help us, and felt sad about the news since we were very comfortable with making a purchase with him and satisfied with his service and his welcoming/friendly attitude.

took the whole afternoon with us until we found our perfect match. Our first thought was just viewing homes to see what was the best match for us. We started our wonderful experience with, he went above and beyond our expectations when looking for a home. The price range for all View Homes' divisions is $99,950 to $450,000, with Colorado the most expensive market.When we were looking for a home, we came across Armadillo.

Armadillo's prices, in the more-expensive San Antonio housing market, range from $252,950 to $341,000, O'Leary said. We're very good at it, I think.'Įl Paso's Desert View's home prices range from $99,950 to $210,000. In a 2010 interview with the El Paso Times, O'Leary said his company's focus is 'always going to be on that first-time homebuyer. Both largely focus on selling to first-time homebuyers, O'Leary said. Both builders aim at first-time homebuyersīoth Desert View and Armadillo bill themselves as affordable homebuilders. 'He empowers his employees, and he's not afraid to go outside to get a bird's eye view of his business and he's not afraid to take some risks,' Inniss said. That's why he's been so successful,' said Dean Inniss, president and chief operating officer of Rocky Mountain Mortgage, which gave Desert View its first home construction loan. He's always looking to improve his company. More: Tropicana tops El Paso homebuilder awards More: El Paso Parade of Homes seeks buyers, offers decorating, furnishing ideas

Armadillo homes